Touch World is instituting a donation refund policy to ensure fair and transparent processing of requests for refund of donations as digital payments are becoming more frequent. Touch World expects that all donors will exercise due care and diligence while making donations. Touch World India also recognizes that a donation may be made erroneously or donors may change their minds.
Touch World will examine each request for refund of donation and endeavour to make the refund. Touch World may also seek further information/documents and donor must co-operate in this regard.
However, Touch World is not obliged to make refunds and may, in its discretion, decline any requests for refund of donations, particularly if a tax exemption certificate has been issued.
The written request stating the reason for requesting a refund must be sent to the address stated below and must contain all the following details pertaining to the donation: Date of donation
71, Jatin Das Road, Kolkata, Zip – 700029
All decisions of Touch World in this regard will be final and binding on the donor.
Touch World is a non-profit social organization dedicated to working with the inmates of the Correctional Homes in West Bengal with the sole objective of helping them to restore their lives and integrate them into mainstream society in practical sustainable ways.
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